Terms of Use

1. Acceptance of Terms

By accessing, viewing and/or using Olympusphere website, its associated subdomains (hereinafter referred to as "Site"), the user of this Site and any individual or entity on whose behalf a user accesses or uses the Site (hereafter referred to as "Member") agree to be bound by the following terms and conditions (hereinafter referred to as "Terms and Conditions") and Olympus Privacy Policy. If the Member does not agree to be bound by all of the Terms and Conditions and Olympus Privacy Policy, he/she is not entitled to use or otherwise access the Site.
To access Olympus Privacy Policy, please click here.

These Terms and Conditions specify the conditions for Olympus (Malaysia) Sdn. Bhd. (hereinafter referred to as the "Company") to provide the Olympus Point service (hereinafter referred to as the "Service") of the "Olympus Points" (hereinafter referred to as the "Points") granted or used on the Company's websites for Olympus registered members, including basic and Olympus Eshop members (hereinafter referred to as the "Members"). By registering and using the Service, the Members are deemed to have read, understood, accepted and be bound by all the terms and conditions herein.

2. Registration

  1. The Member is a person who has consented to this Terms and Conditions, presented an application to Olympus (Malaysia) Sdn. Bhd. (hereinafter referred to as "Olympus") for registration on the Site in accordance with the procedures specified, and been notified by Olympus that his/her application has been approved and the membership of the Site has been granted to him/her.
  2. If an applicant corresponds to any of the following matters, Olympus reserves the right to deny the application for registration on the Site.
    (a) If the application contains false information, errors, or is incomplete.
    (b) If the application does not comply with any of the Terms and Conditions.

3. Personal Data

  1. The Member understands and acknowledges that Olympus may collect the personal information of the Member (hereinafter referred to as "Personal Data"), when the Member is accessing, viewing or using the Site. By applying a registration to the Site, the Member has provided consent to Olympus to collect, retain, use or disclose his/her Personal Data for reasonable purpose specified in Section 3.2.
  2. All Personal Data which Olympus acquires from the Member shall only be used to effectively manage the operation of the Site, to provide professional services to the Member and to enhance the user experience of the Member, including, without limitation, the following reasonable purposes:
    (a) Provision of various services for Olympus;
    (b) Notification when matters arise about which the Member should be notified;
    (c) Distribution of information about Olympus new products and promotions. However, distribution will be limited to the Member from whom Olympus has obtained such consent; and
    (d) For market research purposes.
  3. Olympus may collect the following information of the Member:
    (a) Name and job title;
    (b) Contact information including email address;
    (c) Demographic information such as postcode, preferences and interests; and
    (d) Other information relevant to customer surveys and/or offers.
    Olympus ensures and warrants that the Olympus will not collect any Personal Data beyond what is necessary to provide service.
  4. Olympus ensures and warrants that Personal Data of the Member will not be rent, sold, shared, transferred or made available with any third party without the prior consent of the Member. Olympus ensures that Olympus will protect Personal Data of the Member in our possession or under our control by making reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risk.
  5. Section 3.4 will not apply to the disclosure to public prosecutor, any police officer and other law enforcement authorities or law enforcement agency, or pursuant to a subpoena, warrant or court order.
  6. Upon the request from the Member, Olympus shall provide the Member with his/her Person Data in the possession or under the control of Olympus and the ways in which the Person Data may have been used or disclosed during the past year.
  7. Upon the request from the Member, Olympus shall take steps to correct an error or omission in the Personal Data of the Member under the control of Olympus and send the corrected data to other organizations (if any) to which the Personal Data was disclosed during the year prior to the date of correction.
  8. The Member reserves the right to withdraw the consent to allow Olympus collect, retain, use or disclose his/her Personal Data by sending a request to Olympus pertaining to deleting his/her membership of the Site in accordance with the procedures specified in Article 5. In case that Olympus received a request of deleting membership of a Member, Olympus shall erase or destroy all Person Data of the Member.
  9. Article 9 set out how Olympus uses and protects any Personal Data that the Member provide to Olympus when using the Site. Olympus is committed to ensuring that the Member's Personal Data will be well protected. Should Olympus ask the Member to provide certain Personal Data by which the Member can be identified when using the Site, the Member can be assured that it will only be used in accordance with Article 9 of this Terms and Conditions.
  10. By applying to register as the Member, applicant has confirmed that the Personal Data given overrides any existing or future registration of the Member's telephone number(s) on the Personal Data Protection Commission's National Do Not Call Register.
  11. The Member and Olympus shall comply at all times with the Personal Data Protection Act 2012 (No. 26 of 2012).

4. Member Conduct

  1. Content posted or otherwise submitted to the Site is the sole responsibility of the Member from whom such Content is posted and submitted. Content includes, but is not limited to text, user comments, messages, information, data, graphics, news articles, photographs, images, illustrations, and software (hereinafter referred to as "Content").
  2. The Member acknowledges and agrees that he/she shall be entirely responsible for all Content that he/she post or otherwise submit to the Site. Olympus does not control the Content posted and submitted by Member, as such, does not guarantee the accuracy, integrity or quality of such Content. The Member understands that by using the Site he/she may be exposed to Content that is offensive, indecent or objectionable.
  3. As a condition of use, the Member promises not to use the service provided through the Site (hereinafter referred to as "Service") for any purpose that is unlawful or prohibited by Terms and Conditions, or any other purpose not reasonably intended by Olympus. By way of example, and not as a limitation, the Member agrees not to use the Services:
    (a) to abuse, harass, threaten, impersonate or intimidate any person;
    (b) to post or transmit, or cause to be posted or transmitted, any Content that is libellous, defamatory, obscene, pornographic, abusive, offensive, profane, or that infringes any copyright or other right of any person;
    (c) for any purpose (including posting or viewing Content) that is not permitted under the laws of the jurisdiction where he/she use the Services;
    (d) to post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private information from any user of the Site;
    (e) to create or transmit unwanted 'spam' to any person or any URL;
    (f) to create multiple accounts for the purpose of increasing likes for or against users' photographs or images;
    (g) to post copyrighted Content which does not belong to him/her,
    (h) to artificially inflate or alter like counts, blog counts, comments, or any other Service or for the purpose of giving or receiving money or other compensation in exchange for likes, or for participating in any other organized effort that in any way artificially alters the results of Services;
    (i) to advertise to, or solicit, any user to buy or sell any products or services, or to use any information obtained from the Services in order to contact, advertise to, solicit, or sell to any user without their prior explicit consent;
    (j) to promote or sell Content of another person; and
    (k) to sell or otherwise transfer his/her profile.
  4. The Member shall be solely responsible for his/her interactions with other users of the Site. Olympus reserves the right, but has no obligation, to monitor disputes between or among users.
  5. To report a suspected abuse of the Site or a breach of this , Terms and Conditions please send written notice to Olympus at email: marketing.oml@olympus-ap.com
  6. While Olympus is not liable to monitor the Content of postings in the chat rooms, forums, photo galleries and other public areas on the Site, Olympus reserves the right, but assumes no obligation, to delete, remove, or edit any postings that come to our attention that Olympus considers unacceptable or inappropriate, of for any other reasons, which Olympus need not disclose, and which need not be reasonable. Olympus will comply with the requirements of the law regarding disclosure of information transmitted via our site to others, including law enforcement agencies.
  7. Olympus retains the right to deny access to the Site for anyone who Olympus believes has violated this Terms and Conditions, or to anyone else for any reasons, which Olympus need not disclose, or for no reason.

5. Deletion of Membership

  1. When the Member intends to delete his/her membership on the Site, the Member shall present a formal application to delete his/her membership of the Site to Olympus by sending an email to enquiries. marketing.oml@olympus-ap.com
  2. Olympus reserves the right to modify, suspend or terminate the Member's membership of the Site for any reason without notice at any time and without liability to the Member.
  3. If the membership of the Site is deleted regardless of the Member's request or Olympus' decision, such Member's photos, pictures, comments, and any other information will no longer be accessible on the Site. Olympus shall erase all Personal Data of this Member provided by the Member and all copies of any part of the Personal Data within the system and magnetic data.

6. Password Management

  1. The Member is solely responsible for password management after registration.
  2. The Member shall not loan, cede, transfer title to, sell, pledge or otherwise allow a third party to use the entrant's password.
  3. The Member shall bear full responsibility for any damage resulting from inadequate password management, negligent use, third-party use or other such failures due to the wrongful act, default or negligence of the Member, and Olympus will incur no liability whatsoever.
  4. When the Member has become aware that his or her password has been stolen or appropriated by a third party, the Member shall immediately notify Olympus, and will comply with any instructions issued by Olympus accordingly.

7. Ownership of Rights

  1. All programs, software, services, processes, trademarks, trade names and all ancillary technology constituting the Site belong to Olympus or the various companies or organizations that have given Olympus Imaging Corporation permission to use such.
  2. Olympus does not claim ownership of any Content that the Member post on the Site. Instead, by posting Content on the Site, the Member hereby grant to Olympus a non-exclusive, transferable, and worldwide license (with the right to sublicense) to use, distribute, reproduce, modify, adapt, publicly perform and publicly display such Content that the Member post on the Site and social media site in relation to Olympus free of charge. This license will exist for the period during which the Content is posted on the Site and will automatically terminate upon the removal of the Content from the Site;
  3. The license granted to Olympus includes the right to use Member's Content fully or partially for promotional reasons and to distribute and redistribute the Member's Content to other parties, web-sites, applications, and other entities, provided such Content is attributed to the Member in accordance with the credits (i.e. username, profile picture, photo title, descriptions, tags, and other accompanying information) if any and as appropriate, all as submitted to Olympus by the Member;
  4. Subject to the terms of the foregoing license, the Member retain full ownership or other rights in his or her Content and any intellectual property rights or other proprietary rights associated with his or her Content. The Member represents and warrants that:
    (a) The Member is the owner of all rights, including all copy rights in and to all Content submitted on the Site;
    (b) The Member has the full and complete right to agree and accept this Terms and Conditions and to grant to Olympus the rights in the Content herein granted, and that no further permissions are required from, nor payments required to be made to any other person in connection with the use by Olympus of the Content as contemplated herein; and
    (c) The Content does not defame any person and does not infringe upon the copyright, moral rights, publicity rights, privacy rights or any other right of any person, or violate any law or judicial or governmental order.
  5. The Member shall not have any right to terminate the permissions granted herein, nor to seek, obtain, or enforce any injunctive or other equitable relief against Olympus, all of which such rights are hereby expressly and irrevocably waived by the Member in favour of Olympus.

8. Olympus Points

These Terms and Conditions specify the conditions for Olympus (Malaysia) Sdn. Bhd. (hereinafter referred to as the "Company") to provide the Olympus Point service (hereinafter referred to as the "Service") of the "Olympus Points" (hereinafter referred to as the "Points") granted or used on the website for Olympus registered members, including Olympus Eshop members. By registering and using the Service, the Members are deemed to have read, understood, accepted and be bound by all the terms and conditions herein.

Awarding of Points

  1. The Company shall grant Points to a Member when a Member purchases Olympus goods, participates in Olympus activities etc. on the Company's websites using the method designated by the Company, and when otherwise deemed to be reasonable by the Company.
  2. The websites, services and transactions subject to the granting of the Points (hereinafter referred to as the "Point Transactions"), the ratio of granting the Points, and other conditions for granting the Points shall be solely determined by the Company and announced to the Members on a website specified by the Company in advance (hereinafter referred to as the "Announcement Site"). Whether or not a transaction is subject to the granting of the Points, the ratio of granting the Points and the valid period differ according to the type of transaction and the type of service used.
  3. The Company hereby reserves the right to, at any time, and from time to time, imposes a limit on the number of Points to be awarded to each Member in respect of special promotional items and/or offers.
  4. The Points are granted after a certain period specified by the Company has elapsed after a Point Transaction. If the Company confirms that there has been a cancellation or return in relation to the Point Transaction, the Points are not granted for the Point Transaction, and if the price of the Point Transaction changes, they are granted according to the changed purchase amount. Whether or not the Points are granted for a transaction, the number of the Points granted, and other final decisions concerning the Points shall solely be made by the Company and the Members shall adhere to such final decisions made by the Company.
  5. The Points are non-transferrable and shall not be transferred between accounts. If a Member has multiple membership registrations, such Member may not combine the Points held under each of these membership registrations.

Usage of Points

  1. Members may use all or part of the Points they have as a discount for payment when purchasing goods on the online store, offsetting repair charges and workshop charges, etc. or using services on the Company's website using the method designated by the Company.
  2. The number of the Points that can be used in a single payment is limited to 15% of the total amount. However, the Company may, at its sole discretion, change this upper limit.
  3. Points used by Members shall not be returned under any circumstances.
  4. The products and paid services for which Points can be used, the usage limit on Points that can be used in a single transaction and other conditions for the use of Points shall be specified by the Company, and the Company may, at its sole discretion, establish, change or terminate these at any time without notice.
  5. Where purchased products and services are not provided due to such products or services being out of stock, unavailable or other circumstances, the number of the Points used in making the said purchase shall be returned to the Member in such cases.
  6. The sale of goods and the provision of services shall be governed by the Online Shop Terms and Conditions specified at https://www.shopatolympus.asia/malaysia/terms-of-use

Cancellation and Expiry of Points

  1. If there is a return, cancellation or other reason for which the Company deems it to be reasonable to cancel the granting of Points concerning a Point Transaction, the Company reserves the right to cancel the Points.
  2. If the Company deems any of the following items to apply, the Company may cancel all or part of the Points held by a Member without any prior notice:
    (a) illegal or unlawful conduct;
    (b) violation of these Terms and Conditions or other regulations or rules specified by the Company; or
    (c) the Company otherwise deeming it appropriate to cancel Points granted to the Member.
  3. The validity period of Points is 2 year from the last transaction. Points will automatically expire once the validity period has elapsed. The Company may from time to time, without notice, amend the validity period of the Points.

Prohibited Acts

  1. The Members must not convert the Points into cash under any circumstances.
  2. The Points must only be used by the Member, and must not be used by any third party other than the said Member. The Company may deem that Points are used by a Member if the user ID and password entered at the time of use are confirmed to match those registered using the method prescribed by the Company. In the event of an unauthorized use by a third party, the Company may not return the Points used, and shall not be liable in any way for damages incurred by the Member.
  3. The Members may not assign any of their rights or obligations under these Terms and Conditions to a third party or pledge such as collateral.

Taxes & Expenses

  1. In the event any taxes or incidental expenses arise with the acquisition of the Points or the use of Points (exchange for awards), such taxes and expenses shall be borne by the Member.

Loss or Termination of Membership Eligibility

  1. If a Member loses his/her status as a Member, the Points held and all rights related to the right to use the Points shall be lost, and the Member shall not acquire the right to make any claims against the Company with the loss of status.


  1. The Company may change these Terms and Conditions, the content of the Service or the conditions of the provision of the Service (including but not limited to abolition of Points, suspension of the granting of Points, changing the websites or transactions covered, and changing the rate of granting or using Points), and may terminate or suspend the Service without giving prior notice to Members.
  2. The Company will not be liable if it is unable to perform its obligations due directly or indirectly to the failure of any machine or communication system, stoppages or data loss caused by problems with communication lines or computers, industrial dispute, war, Act of God, or anything outside the Company's control or the control of the Company's merchants, agents, partners or service providers, including without limitation, the loss of all data and records to the Member's account.
  3. The Company shall not be in any way liable even if a Member is placed at a disadvantage or incurs damages due to the changes under the preceding paragraph.

9. Discontinuation or Interruption of Service

  1. Olympus may modify, suspend, discontinue or interrupt any Service at its sole discretion without liability if any of the following conditions are met.
    (a) If regular or emergency system maintenance is performed.
    (b) If the Service can no longer be provided as usual due to war, insurrection, civil commotion, labour dispute, earthquake, volcanic activity, flooding, tsunami, fire, power outage or other state of emergency.
    (c) Other cases where Olympus deems that it is necessary to modify, suspend, discontinue or interrupt the Service.
  2. When Olympus modify, suspend, discontinues or interrupts any Service pursuant to Article 8.1, Olympus will notify the Member in advance. However, this will not apply in cases of emergency or other unavoidable circumstances.
  3. Olympus assumes no liability whatsoever regardless of the reason for any damage suffered by the Member or third party due to the Service being modified, suspended, discontinued or interrupted.

10. Competent Court

If a dispute arises between the Member and Olympus that is not resolved even through discussion, the competent courts in Malaysia shall have in Malaysia exclusive jurisdiction in the first instance. This Terms and Conditions shall be governed by, construed and interpreted in accordance with, the laws of Malaysia without giving effect to the conflict of law principles thereof.

Back to top